Small Businesses Don’t Need Social Media Managers

If you run a small business, you’ve no doubt wondered if you need to hire someone to keep up with all the social media. After all, there’s Facebook, Instagram, LinkedIn, YouTube, Twitter, SnapChat, and many, many more. It’s a daunting task to think about socially selling your business’s products on all those channels and more. So, what do you do?

One idea is to hire an employee dedicated to branding and selling your company’s products and services socially. That’s the expensive way to go, though. It’s very difficult to quantify how much the efforts of that person are affecting your bottom line. And, if he or she isn’t pulling their weight, their salary, health care costs, and the taxes you pay to hire the are money flushed down the nearest Porta-Potty. A better idea might be to empower your current employees to be your stealth social media army, instead of hiring a dedicated person.

You’re going to have to incentivize this. By that I mean, if you want your employees to be spending time online talking about your business, you’re going to have to a: give them time to do it, and b: monitor what they said. And, honestly, you’re going to have to bribe them to do it. Who would want to spend time during the day talking about their place of work on Facebook when they could be liking and sharing their friends’ new cute puppy pictures?

If you can figure out how to do this, however, and if your employees are game to the idea, then you can start to get a handle on social media marketing for your business that won’t break the bank. You’ll need to have some metrics that you measure. Don’t make this too difficult. Hits on your website before and after the campaign might be a good idea. I’d average your monthly traffic for several months before the campaign starts, and then average the traffic for the same number of months after. If you actually sell through your website, then you’d want to do the same with your website sales.